1. What Data We Collect
Personal Data
- First and last name
- Email address
- Phone number
- Shipping address
Account Data
- Login and password
- Order history
- Billing details
Technical Data
- IP address
- Device and browser type
- Cookies
- Website activity (clicks, time spent, navigation)
Payment Data
- Credit card details (Visa, MasterCard)
- PayPal, cryptocurrencies
- Bank details (IBAN, BIC)
Social Media Data (if you register via Facebook or Google)
- Public profile
- Profile picture
- Email linked to the account
2. How We Use Your Data
Order Processing and Delivery
- Processing and shipping your orders
- Providing digital services
- Handling returns and complaints
Account Management
- Registering and managing your customer account
- Saving preferences for future sessions
Analysis and Service Improvement
- Optimizing the user experience on gluckstempel.com
- Enhancing product and service quality based on user feedback
Marketing and Personalization
- Sending special offers and discounts via email or SMS
- Displaying personalized ads based on your interests
Legal Compliance
- Ensuring GDPR and local data protection compliance
- Processing payment data according to legal requirements
3. How We Share Your Data
We only share your data with:
- Payment service providers for transaction processing
- Shipping providers for service access
- Marketing and analytics partners to improve our services
- Authorities upon request, as required by law
We do not sell your personal data to third parties.
4. How We Protect Your Data
We implement the following security measures:
- SSL encryption for secure data transmission
-
Access restrictions — only authorized employees can view your data
- Regular security audits of our systems
5. Your Rights
Under GDPR, you have the following rights:
- Right to access your personal data
- Right to correct or update your data
- Right to delete your account and data
- Right to restrict data processing
- Right to object to marketing communications
To exercise these rights, please contact us.
6. Cookies
We use cookies for:
- Storing your preferences
- Analyzing your activities on gluckstempel.com
- Providing personalized advertising
You can disable cookies in your browser settings.
Contact Information
If you have any questions about this privacy policy, please contact
us: